Frequently Asked Questions
How can I contact customer support?
You can reach our team via the contact form on our website or by emailing us directly. We aim to respond to all inquiries within 24–48 business hours.
Do you offer discounts or promotions?
Yes! Sign up for our newsletter to be the first to know about new drops, exclusive offers, and seasonal promotions. Follow us on social media for flash sales and giveaways.
Can I track my order?
Absolutely! Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
How do I care for my Finito pieces?
To keep your pieces looking fresh, we recommend machine washing cold with like colors and tumble drying on low. Avoid bleach and iron on low heat if needed.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided items are unworn, unwashed, and in original condition with tags attached. Sale items are final sale.
Do you ship internationally?
Yes! We ship worldwide. International orders may be subject to customs duties and taxes depending on your country's regulations.
How long does shipping take?
Standard shipping typically takes 5–7 business days within the US. Expedited options are available at checkout. International shipping times vary by destination.
What makes Finito different from other apparel brands?
Finito is rooted in Puerto Rican culture and East Coast energy, creating lifestyle apparel that blends streetwear with sophistication. Every piece is designed with intention — bold, elevated, and built for those who live with style and flavor.
How do I find my size?
We recommend checking our size guide available on each product page. Our pieces are designed for a modern, tailored fit. If you're between sizes, we suggest sizing up for a more relaxed look.
What materials do you use?
We use premium quality fabrics that are soft, durable, and comfortable for everyday wear. Each collection is carefully sourced to ensure our pieces look and feel as good as they look.